Privacy Policy

Comtix Tickets is committed to protecting and respecting your privacy and keeping your personal information secure.

This policy describes how we use the personal information that we collect from you in connection with your receipt of our products and services (the “Services”) and when you interact with our websites and apps (together, the “Websites”).

Important: This policy applies to you if you contract with us to receive the Services or otherwise interact with us regarding your use, or potential use, of the Services. It also applies if you interact with us, including by using our Websites or interacting with us via social media.

The policy does not apply to you if you are a ticket buyer or an event attendee who has sourced a ticket from an event organizer which uses the Comtix Tickets platform. In such circumstances, we process ticket buyers’ and event attendees’ personal information solely on the event organizer’s behalf (as their “processor”) and the event organizer has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. Our privacy practices in respect of such personal information are governed by the contract we have in place with the event organizer.


You agree to these Terms and you enter into a binding contract with us when you sign up for a Comtix Tickets account by clicking “GET STARTED” or similar buttons on our website or download any of our apps. If you do not agree to any portion of these Terms of Service, please do not use or access the Service.

We may amend these Terms from time to time. You should check the website ( from time to time to review the then current Terms, as they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms: (a) located on particular pages at the website; or (b) notified to you, from time to time.

Limitation of liability

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether expressed or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence) breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our Website; or
  • Use of or reliance on any content displayed on our Website.

We will not be liable for:

  • Loss of profits, sales, business or revenue;
  • Business interruption;
  • Loss of anticipated savings;
  • Loss of business opportunity, goodwill or reputation; or
  • Any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to you downloading any content on it, or on any Website linked to it.

We assume no responsibility for the content of websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked Websites. We will not be liable for any loss or damage that may arise from your use of them.

Information for ticket buyers

Comtix Tickets is an online software service that lets event organizers sell tickets directly to their audience.

If you have any questions about an event, a ticket purchase, refunds, data privacy or terms and conditions please contact the event organizer directly.